Recent Topics
API Call
Can we do the API Call via chatbot? And how many calls can be done?
Onboarding
Documents required for facebook ID verification. Also, I want to know the conditions for hassle free approval?
Onboarding
What are the requirements to get onboarded in Gallabox?
Chatbot - Language
When a bot is created in English is there a possibility to automatically create the same flow in different languages instead of duplicating it and creating it manually?
Location
How to get an exact customer location using a bot
Chatbot
Can we have the API connections via a bot?
Chatbot conversations - Resolve
How to resolve bot conversations.
Conversations
Why can't I send a session message while initiating a conversation?
Voice Notes
Can we send voice notes to the customers?
Generic query
Who is your CEO?
Assignment Method
Can I re-assign a contact to a different agent?
Doubt related to bot
What is intent?
ChatBot
Why is star intent used in the bot? What is the advantage?
Limitations
Once the limit is exhausted when can we reshoot the other set of templates via broadcast?
BROADCAST
How many buttons can be added to the templates?
Query related to conversation
Why conversation need to be resolved for the bot trigger
API Services
Will my customers be able to see my number or the brand name in the WhatsApp API Services?
Chatbot
What is the keyword option?
CHATBOT
Do we have sample bots for all Industries?
Files
Can I export the contacts in different files?
BROADCAST
Can we have the analytics of the broadcast as a graph in the dashboard?
Chatbot
How many buttons can be added in the button option and the list option?
Conversations
Do you have a mobile application for Gallabox and apart from the conversation can we see all the other features in the mobile app? eg: Can we shoot the broadcast through the mobile app?
Account
How many contacts can be maintained in an account?
Chats
Is there any way where I can transfer the chats to Gallabox?
Chatbot
What is the size of the video or image added to the bot?
Catalog
Can we add additional fields in the Google sheet for the catalog connection?
Conversation query
What is an open conversation and resolved conversation?
Limitations
Can I share videos and images and are there any limitations for the same?
Conversation
Why not send a customer direct messages instead of templates
Facebook issue
How to check the disability of the account in Facebook with reasons?
Generic query
Should we pay charges separately for the 360 Dialog?
Interface
Can we add multiple numbers in a single user interface?
Generic Questions
How Gallabox helps my business?
Template
What is the use of Variable?
Competitors
What is the major difference between Gallabox and other competitors like (Wati, Interakt)?
META
Why Templates need to be approved by META .?
Conversation
What are the fields which are fetched in the conversation report?
Support
Do you have a dedicated key account manager? If yes, are there any extra charges?
Number Block
My number will get blocked if I send multiple messages on a daily basis to the same customers ?