Doubt regarding Condition
How do the conditions work? Are there any limitations in setting up the stage conditions?
Broadcast Query
How to not include the failed messages or WhatsApp number customers in the Broadcast list.
Marketing Opt-In
What is an opt-in feature?
Onboarding
Why do I need to login to 360?
Conversations
Can I Interrupt the chatbot in the open tab? Will it work after that without resolving?
Catalog
Which payment gateway supports the catalog by sending customized links?
Contacts
Difference between simple and Advance Contact Imports?
Bot
Up till how many min can we assign the bot to stay?
Marketing Opt-in
Why are opt-in messages are Mandatory?
Broadcast
How does the category segregation of templates work
Broadcast
Can we fetch the report of the broadcast?
Intergration
What are the integrations which are under the roadmap and where do we have the access to see it so that we can plan easily?
Intergration
How can we find the order placed status in the api as we are only able to see the payment made?
Catalogue
If the website is built with Shopify how can we connect the catalog with WhatsApp API?
Chat Bot
What are keywords in a bot?
Chat bot
What are connectors and how many connectors can be connected at a time?
Broadcast
How many broadcasts can be sent? Are there any limitations?
Welcome to Community
The Community hub inside Zoho Desk lets you build a powerful community around your business, while still serving customers via other channels. Your customers can post 4 types of content within your community. These are Ideas, Questions, Problems and Discussions.