Can I add a contact manually?

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• Can I add multiple contacts together?

  1. Yes, you can add multiple contacts via import feature. There are two types of import: Simple import and advanced import. 2. Simple import can be used when you want to add the customer's primary details with tags. 3. Advanced import can be used ...

• When should I use simple import contact and advance import contact?

  1. Only when you want to import a contact along with a tag or add a tag to an existing contact, you can use simple import. 2. When you want to add custom additional field values, then you can use advance import contact

• Can I export a contact?/Can everyone from my team export contacts?

  1. The export contact feature is available only for admin and owner roles. 2. In navigation bar, Go to contacts> Select contacts in the dropdown list> At the top right-hand side corner click "Export Contact" 3. In the navigation bar, Go to contacts> ...

• I'm not able to delete the contact in the contact page.

  Only owner can delete the contact.

• Right hand side contact management is not visible. It says create contact

  1. Please check if your medium of channel is WhatsApp. If so, check to see if you have deleted this contact earlier.