I'm not able to delete the contact in the contact page.

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• How can I delete an existing contacts in Gallabox?

  Go to contacts on the navigation bar> Select contacts in the dropdown list> In the left hand side corner you will see three horizontal lines on the contact>Click on it> You will have the option of deleting the contact. Note:Only ownercan delete the ...

• Can I rename the customer name? or Can I rename the customer contact name?

  Yes, you can replace the contact name in the right hand side contact list page of the conversation tab.

• Right hand side contact management is not visible. It says create contact

  1. Please check if your medium of channel is WhatsApp. If so, check to see if you have deleted this contact earlier.

• "I've modified some reason in the contact conversation and I'm not able to save it. I've modified some fields in the contact info and I'm trying to save it but I'm getting an error"

  System doesn't allow adding a duplicate contact. Name and email id, Name and Phone number. These combinations must not be the same in 2 or more contacts

• What is message opt-in button in conversation contact page?

  1. Whenever a conversation is initiated by a user then the message opt-in button will enabled automatically for the user.