Where I can see the error report of advance import?

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• I've tried to upload contacts through advance import, I'm getting a validation error.

  Next to the validation error icon you will see three dots, Click on it to download the error report. Errors can be off: invalid phone number, additional field values are not matching, not a valid email id, the number is a duplicate.

• I've tried to upload contacts via advance import, I'm getting Parsing error.

  When you try to import more than 5000 contacts, you will get this error. Please try to upload contacts in batches of 5000.

• When should I use simple import contact and advance import contact?

  1. Only when you want to import a contact along with a tag or add a tag to an existing contact, you can use simple import. 2. When you want to add custom additional field values, then you can use advance import contact

• I'm getting error while importing data./ I'm getting "Import already exists with the " error.

  This error occurs if the same name has been used more than once, the import name has to be unique.

• Why can't I see this conversation and I'm getting an error message that I don't have access?

  1. Please check if the chat/conversation is assigned in your name. 2. Please check your user& role access, if it is "member" the user can only view chats which are assigned to them. Note: If the user is mapped to a member access then the user can see ...