Why can't I see this conversation and I'm getting an error message that I don't have access?

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• I'm getting an error when I'm trying to search a particular chat in the conversation page. I'm getting the error DONT HAVE ACCESS TO READ THIS CONVERSATION

  Check the access of the particular user and if they have been added as a member. Note:Only admin and owner can see others chats under open tab.

• Where I can see the error report of advance import?

  Next to the validation error icon you will see three dots, Click on it to download the error report.

• What is message opt-in button in conversation contact page?

  1. Whenever a conversation is initiated by a user then the message opt-in button will enabled automatically for the user.

• We have integrated our platform and sending automated template messages, but we are not able to see the messages in the conversation list. How can I know if it has been delivered or not?

  1. Before 1st Feb 2022, our tool would show all the notifications in the conversation list. Now, this information can be viewed in our analytics tab situated on the top right of the navigation bar, under notification messages. 2. We have two options ...

• Where I can see the conversation of all my team members?

  1. Please check whether your roles and responsibilities are mapped as admin/owner. 2. In the conversation page, on the left hand menu you will have a tab name called OPEN where you can see all your team members conversations. 3. The open ...