Contact related
Can I make a group of contacts in the contact option?
Generic Query
How is your support team working?
API
What are the Api capabilities?
Tags
What are contact tags and conversation tags? What is the difference between the 2?
CTWA
What are CTWA options? Which platforms can the button be used and synced?
Migration
If I want to migrate the number to Gallabox what are the possibilities?
Zapier & Pabbly
How is Zapier and Pabbly useful?
Contact Sync
Can we sync contacts from one application to Gallabox or vice versa?
Integration
How to auto-trigger payment messages ?
Query related to notes
What are notes?
Conversation
Do I need to assign the lead manually or automatically in the conversation feature?
Pricing query
What is the cost of additional users and additional channels?
User Addition
How many users can be added?
Delection
How is the number deletion process taking place?
Conversation Charges
What are the conversation charges and how does it work?
Conversation query
Is the conversation is saved permanently ?
Account
If we don't have a business manager account how to create it?
Disabled
How to find if the account is being disabled or restricted?
field collection query
What are field collections
Display name
While sending out messages will the company name and logo be displayed or only the phone number?
Template
Are there any character limitations in the template feature?
User Related Query
If one of my agents is going out of organization how can I assign to another agent ?
Support
How to raise a ticket ?
Documents
How to verify Facebook business ID? What are the documents required and what is the criteria for the same?
Sequence
What is sequence and how is it useful?
Onboarding query
Why do I need to login to 360?
Payments
How to collect payments on WhatsApp?
API Query
What is API?
Facebook query
How to add Facebook, and Instagram profile links in WhatsApp with logos of FB and Instagram?
Security
What will be the privacy and security policy with Gallabox?
Sequence
How to stop a sequence flow for a customer without making the stage change?
Template
Can i create template in local language like in Hindi and Tamil etc?
Integration
Do you have an open APi for the integration?
Webhook
What is a webhook? What is the use of it?
Integration
How can I monitor the leads?
Templates
What is the use of Footer messages in Templates?
Use of API
What is the use of API capabilities?
sequence
How to find the status of the sequence?
Query regarding Button click
How to find the number of clicks on the buttons?
Session message
How to automate a rescheduled session messages ?
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