Template
Where to find template rejection details ?
Migration
Migration process of Gallabox?
Onboarding
Can we use the number in Gallabox and whatsapp simultaneously?
Trigger
Can we set the time frame for the triggers?
Users & Roles
Where do I add the users?
Conversations
Why variable is needed while sending a messages ?
Shared Inbox
Can the chat trial be fetched in the reports?
Bot
Can we use conditions in the bot?
Plan
Is a monthly plan available?
Bot
What is TTL in Bots?
Onboarding - WhatsApp number
Can I use the number without deleting the existing WhatsApp account?
Onboarding
Do you have onboarding support?
Feild Collection
How to set field collections for contacts and Companies
Messaging
What are session messages ?
Chatbot
How can the variables be created in the cards?
API
Which phone number can be used for the WhatsApp API tool?
Data fetching
Is the API call open to fetch the data and send it to another system or only getting the data from the other system to Gallabox?
Template
How many Images can be added to the template?
Conversation
How do I pay conversion charges? Is there any postpaid option?
Contact export
How to export contacts with date of addition from the contact list ?
API
Do you have documentation for the API?
Conversation
How long can I see the chat history of a customer in the Gallabox?
Template status
Why template rejection status is saying a spam?
General
How to control Spam and Blocks from customers?
Mobile App
Do you have a mobile application for Gallabox and apart from the conversation can we see all the other features in the mobile app? eg: Can we shoot the broadcast through the mobile app?
Sequence
What are the triggers in Sequence?
team inbox
How to assign a conversation?
Broadcast
How to segregate the contacts as a group while sending out broadcasts?
CHATBOT
How many cards can be created in a flow?
Role Differentiation
Differentiation of the agent roles in Gallabox
Conversation
How many messages can be delivered in a minute?
Catalogue
How many products can be listed in the collections?
Broadcast Data
How to download failed broadcast message customer details?
collection
What are field collections
Conversation
Can we restrict an user not to see the unassigned sub tab
Catalog
Are there any limitations in the catalog feature?
Additional WhatsApp number
Can I use multiple numbers in a single dashboard?
button
How to reshoot the particular set of button-clicked customers directly?
Conversations -
Where do I see all the conversations?
broadcast
How to target non-response broadcast messages.
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